Terms and Conditions

Welcome to Optimal Clinic USA! These Terms explain the rules for using our website, apps, social media pages, emails, and other online platforms (together, the “Service”). By using our Service, you agree to follow these Terms and our Privacy Policy. Please read carefully before making any purchases or using the Service.

If you do not agree with these Terms, please stop using the Service immediately. You must be of legal age to use the Service or have permission from a parent/guardian. Our Service is not intended for anyone under 18.

We may update these Terms at any time. Changes take effect as soon as they are posted. Continuing to use the Service after updates means you accept the new Terms.

Medical Disclaimer

Optimal Clinic USA is not a medical provider and does not provide emergency care. If you have a medical emergency, call 911 immediately.

We connect you with licensed medical providers who deliver telehealth services. Any medical advice, treatment, or prescriptions come from these independent providers, not Optimal Clinic USA. We do not guarantee the accuracy or safety of online communications, and you are responsible for following provider instructions.

Telehealth Risks

Using telehealth has potential risks, including:

  • Incomplete Information: Technical or connection issues may limit accuracy.
  • Delays: Equipment failures may slow care.
  • Limited Access to Records: Providers may not have full history, which could impact decisions.
  • Privacy & Security: While we protect your data, no system is 100% risk-free.

Ownership of Content

All content on our Service, including text, images, graphics, videos, and logos, belongs to Optimal Clinic USA or its licensors. You may only use it for personal, non-commercial purposes. You may not copy, modify, share, or use content commercially without permission.

User Conduct

You must use the Service legally and responsibly. Do not:

  • Send spam or unwanted messages
  • Post unlawful, harmful, or offensive material
  • Spread viruses or malware
  • Interfere with the Service

Content you post (“User Content”) may be used by Optimal Clinic USA worldwide without compensation.

Disclaimer & Limitation of Liability

Our Service is provided “as is”. We do not guarantee accuracy, reliability, or compatibility with your devices. Optimal Clinic USA is not responsible for indirect or special damages, lost data, or lost profits. Our total liability is limited to the amount you paid, if any, for the Service.

Indemnification

You agree to protect and hold Optimal Clinic USA, its employees, and affiliates harmless from claims, damages, or expenses arising from:

  • Your use of the Service
  • Violating these Terms
  • Actions of other users

Third-Party Links & Apps

  • Our Service may link to third-party websites or apps.
  • We do not control or endorse them. Visiting or using these sites is at your own risk.

Payments & Fees

  • Payments are due immediately and are generally non-refundable.
  • Prices are in USD. Discounts or promotions may have limits and can change at any time.
  • Payments may be processed by third parties, and you are responsible for accurate payment information.

Termination & Suspension

We may suspend or end your access at any time for violating these Terms, engaging in unlawful activity, or at our discretion. Termination does not release you from obligations incurred before ending access.

Other Terms

  • Modifications: We may update or discontinue features at any time.
  • Severability: If a part of these Terms is invalid, the rest still applies.
  • No Agency: These Terms do not create a partnership or employment relationship.
  • Entire Agreement: These Terms and the Privacy Policy are the full agreement.

For questions, contact us at [email protected].